FAQ

Shipping:

Do you offer pick up option? 

Little Bookworms Family offers 3 different ways of shipping/pick up: Pick up (near Ottawa's airport), personal delivery within a 10 km radius around Ottawa's aiport and shipping across Canada. For prices and all the questions related to shipping, please read our Shipping page.

 

Boxes:

Can I swap one book from a book box?

Unfortunately, no. It is not an option to swap one book from the book box. You can donate it to one of your friends, daycare, school...

Can I offer a Book box to someone else?

Absolutely, gifting books is such a precious gift. Book box comes in a pretty cardboard box with Little Bookworms Family logo. Perfect for gifting. At checkout, you can choose the delivery address of your choice. 

 

Books:

How do you choose the books that are sold on Little Bookworms Family website?

All the books sold on Little Bookworms Family website are preloved. I used to work in a children bookshop and youth literature is one of my passion. I choose books because I love the story, the illustrations, also because I would read them to my children. If you want to know more about who is behind Little Bookworms Family, please click here. 

Are the books in good condition? 

All the books offered on Little Bookworms Family are preloved. They are in different condition. It is always specified in the product description. The prices are set accordingly to the book condition. Here are the 5 categories listed: 

  • Like new: preloved book that shows no sign of use. Could be considered like brand new and perfect for a gift. 
  • Excellent: preloved book that shows very little signs of use. 
  • Good condition: preloved book that shows some signs of use, however it does not affect reading.
  • Gently used: preloved book that shows signs of use (cover missing, small tears of ripped part, torn pages...), however it does not affect reading. The condition is detailed in the product description and price is set accordingly. 
  • Retired library books: preloved books that comes from a library (library sells their books when they are not very often read). Most of the time, they have a library sticker on the last page (inside cover), they also have a permanent marker inscription on the outside cover (back) as well as a library sticker. See pictures below.