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You can choose from the following delivery methods:

• Free pickup in Ottawa South (near the airport): an email will be sent to you when your order is ready with pickup details.
• Delivery in Ottawa and Gatineau: $6 (free of orders of $69 and more)
• Delivery anywhere in Canada: flat rate of $14.90. Free for orders over $69.

Click here to get more information on the shipping.

All orders are processed within 1 to 3 business days. If you need an item urgently, don't hesitate to send us an e-mail: info@littlebookwormsfamily.com, we'll do our best to accommodate you.

Orders will be sent in packages that have already been used (excluding book boxes), in line with Little Bookworms Family values (what counts is what's inside the box).

All the books offered on Little Bookworms Family are preloved. They are in different condition. It is always specified in the product description. The prices are set accordingly to the book condition. Here are the 5 categories listed: 

• Like new: preloved book that shows no sign of use. Could be considered like brand new and perfect for a gift. 
• Excellent: preloved book that shows very little signs of use. 
• Good condition: preloved book that shows some signs of use, however it does not affect reading.
• Gently used: preloved book that shows signs of use (cover missing, small tears of ripped part, torn pages...), however it does not affect reading. The condition is detailed in the product description and price is set accordingly. 
• Retired library books: preloved books that comes from a library (library sells their books when they are not very often read). Most of the time, they have a library sticker on the last page (inside cover), they also have a permanent marker inscription on the outside cover (back) as well as a library sticker. You can see pictures of Retired library books here.